Auto Boutique Privacy Policy

 

At Auto Boutique (“we,” “us,” or “our”), we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services.

1. Respecting Your Privacy

We value your privacy and are dedicated to handling your personal information in accordance with this policy. Our practices may be updated from time to time, and we will notify you of any significant changes. Please review this policy regularly to stay informed.

2. Types of Personal Information We May Collect

In order to provide you with our premium automotive services, we may collect the following types of personal information:

  • Identification and Payment Information:
    • Full name
    • Contact information (phone number, email address)
  • Service-related Information:
    • Vehicle details (make, model, registration number)
    • Records of services you’ve used
  • Onsite Media:
    • Images, video recordings, or other media captured during your visit to our locations

3. How We Collect Your Personal Information

We may collect your personal information through several methods:

  • When you provide it directly to us, such as through phone calls, emails, our website, or social media channels.
  • When a third party provides us with your details, such as if someone purchases a gift for you.
  • When we request personal information for specific purposes, such as completing a service booking or processing a transaction.

4. How We Use Your Personal Information

We use your personal information primarily to deliver our automotive services and communicate with you. This includes:

  • Service Delivery: To schedule, confirm, and provide our services.
  • Customer Communication: To respond to inquiries, provide updates, and inform you of promotions, new services, or events.
  • Marketing and Research: To improve our services and offer you personalized deals, promotions, and updates. You may opt out of receiving marketing communications at any time by following the opt-out instructions provided in those messages or by contacting us directly.
  • Third-party Disclosure: We may share your information with third parties such as payment processors, credit agencies, or business partners, as necessary to facilitate the services we provide.
  • Media Use: Any images or recordings taken at our locations may be used for marketing, training, or social media content, unless you opt out.

If you do not wish for your personal information to be used in this way, you should refrain from providing it to us or consent to its provision by a third party.

5. How We Protect Your Personal Information

We understand the importance of keeping your personal information secure. We take appropriate measures, both physical and electronic, to protect your data from unauthorized access, use, or disclosure. These measures include encryption and secure storage systems.

6. Accessing and Updating Your Personal Information

You have the right to access the personal information we hold about you and to update or correct any inaccuracies. To request access or make changes to your information, please submit a written request to us using the contact details provided below.

7. How to File a Complaint

If you have concerns about how we are handling your personal information, you may file a complaint with us. Please provide us with your contact details and a description of the issue, and we will investigate and take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website, and you may request a hard copy of the policy by contacting us directly.

9. Internet and Website Usage

When you access our website, we may automatically collect information to help us improve your experience and analyze how our website is used. This may include data such as your browser type, IP address, and information about your device.

  • Cookies: Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device to store preferences or track activity. You can adjust your browser settings to refuse cookies or alert you when they are being sent. Note that some website features may not function correctly if cookies are disabled.

  • Third-party Links: Our website may contain links to external websites. We do not control or assume responsibility for the privacy practices or content of third-party websites. We recommend that you review their privacy policies before sharing personal information.

  • Security Considerations: To protect your online experience, ensure that your antivirus software is updated regularly to minimize the risks of cyber threats.

Contact Us

For any questions, requests, or concerns regarding your personal information or this Privacy Policy, please contact us via:

We are committed to responding to your inquiries promptly and efficiently.

By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Auto Boutique with your personal information.